Question 1

What is SeenandCited and what does it do?

Accepted Answer

SeenandCited is an Answer Engine Optimization (AEO) analytics platform. It discovers the questions your customers actually ask AI, tracks which AI assistants and search engines crawl your site, measures whether your pages are cited in AI answers across ChatGPT, Gemini, Perplexity, Claude and DeepSeek, and gives you a prioritised action plan to improve your visibility in AI-generated results.

Question 2

How is AEO different from traditional SEO?

Accepted Answer

Traditional SEO optimises for ranking on a list of blue links. Answer Engine Optimization (AEO) optimises for being cited inside an AI-generated answer. The signals overlap — quality content, structured data, authoritative backlinks — but AEO adds new requirements like permissive AI crawler rules, llms.txt, factual clarity, and consistent presence on the third-party sources AI engines trust.

Question 3

Which AI assistants and search engines does SeenandCited track?

Accepted Answer

Citation probes run across ChatGPT, Google Gemini, Perplexity, Anthropic Claude and DeepSeek. Crawler tracking detects 20+ AI bots including GPTBot, ClaudeBot, PerplexityBot, Google-Extended, Copilot, Applebot, Meta-ExternalAgent, MistralAI-User and Bytespider.

Question 4

What are citation probes and how do they work?

Accepted Answer

A citation probe is a question your customers might ask an AI assistant — for example, ‘best CRM for small agencies’. SeenandCited runs each probe across up to five engines on a schedule, records the full answer, and detects whether your domain (and which competitors) were cited as sources. Over time you can see citation rate per engine, per probe and per competitor.

Question 5

How does SeenandCited detect AI crawlers on my site?

Accepted Answer

You install a lightweight tracking snippet on your site. It logs every request that matches a known AI user-agent — including GPTBot, ClaudeBot, PerplexityBot and 20+ others — along with the page hit, country and timestamp. No personal data is collected and the snippet has negligible performance impact.

Question 6

Can I track multiple websites with one account?

Accepted Answer

Yes. The Pro plan supports up to 5 sites and the Agency plan supports up to 25 sites, each with its own probes, crawler logs and AEO health checks. Agency workspaces also support team seats and white-labeled dashboards.

Question 7

What is an AEO health check?

Accepted Answer

An AEO health check is an automated audit of the technical signals that determine whether AI engines can read and trust your site. SeenandCited runs 14 checks including robots.txt rules for AI bots, sitemap completeness, structured data (Schema.org), llms.txt presence, canonical tags, meta descriptions and content freshness.

Question 8

How often does SeenandCited run citation probes?

Accepted Answer

Probes run on a recurring schedule with sampling that depends on your plan: Pro samples each probe 3× per run across 5 engines; Agency samples 5×. Higher sampling produces a more stable citation rate because AI answers vary between runs.

Question 9

What does the authority action plan tell me to do?

Accepted Answer

The authority action plan is a prioritised checklist based on the sources AI engines actually cite for your probes. It identifies the directories, review sites, publications, partner sites and backlink targets that show up most often in winning answers, and suggests the specific listings, reviews and outreach you should pursue to be cited alongside them.

Question 10

How does SeenandCited identify content gaps?

Accepted Answer

For each probe where your site isn’t cited, SeenandCited analyses the pages AI engines did cite and generates a brief for the page you’re missing — recommended title, headings, key facts to cover and structured data to include. The goal is to publish a page that becomes the natural citation for that question.

Question 11

Is there a free plan or free trial?

Accepted Answer

Yes. Every signup gets a 30-day free trial on 1 site (no credit card required) with access to our paid features across 4 engines (ChatGPT, Gemini, Claude, DeepSeek). At day 30 you pick a plan — Starter $9.95/mo, Pro $47/mo, or Agency $225/mo — or auto-downgrade to Starter. You can also run our free, no-signup AEO health check at /aeo-health-report any time.

Question 12

What is the difference between Pro and Agency plans?

Accepted Answer

Pro is for individual brands: 5 sites, 750 probes, 3× sampling across 5 engines, full AEO health checks and action plan — $47/month. Agency is for teams managing client portfolios: 25 sites, 5,000 probes, 5× sampling, white-label branding, shareable client report portals per client, team seats and priority support — $225/month.

Question 13

How does SeenandCited help agencies manage client accounts?

Accepted Answer

Agency workspaces give you 25 sites under one account, team seats for staff, role-based access, and a shareable, configurable client report portal per client with your own branding. You can run probes, health checks and action plans per client and share results without exposing the SeenandCited brand.

Question 14

Can I white-label the dashboard and reports?

Accepted Answer

Yes — on the Agency plan. You can apply your own branding (logo, colours), create a shareable, configurable portal per client, and generate white-labeled client reports so deliverables look like your own product.

Question 15

Can agencies add more than 25 sites?

Accepted Answer

Yes. Extra sites are $7.50/site/month and each one adds 200 probes/month (80 of which can be Perplexity) to your allowance. 5× sampling stays the same. Add-on usage is billed at the end of your cycle alongside any probe overage. Soft cap is 100 sites total — past that, contact sales.

Question 16

Which AI crawlers does SeenandCited detect?

Accepted Answer

20+ AI user-agents are detected, including OpenAI GPTBot and ChatGPT-User, Anthropic ClaudeBot and Claude-Web, PerplexityBot, Google-Extended, Microsoft Copilot (Bingbot AI), Applebot and Applebot-Extended, Meta-ExternalAgent and FacebookBot, MistralAI-User, Bytespider, CCBot, Diffbot, Omgilibot, ImagesiftBot, Amazonbot, YouBot, Cohere-AI and DuckAssistBot.

Question 17

How accurate are citation probes across different AI engines?

Accepted Answer

AI answers are non-deterministic, so any single probe response can vary. SeenandCited samples each probe multiple times per run (3× on Pro, 5× on Agency) across all five engines and reports a citation rate rather than a single result. This sampling approach is the industry-standard way to produce a stable, comparable AEO metric.

Question 18

Does SeenandCited integrate with Google Analytics?

Accepted Answer

AI-engine referrals (clicks from chat.openai.com, perplexity.ai, gemini.google.com etc.) are captured natively in the SeenandCited dashboard with per-landing-page detail. A direct Google Analytics integration is on the roadmap; in the meantime referral data can be exported.

Question 19

Can I publish content directly to WordPress or Wix?

Accepted Answer

Yes. Connect a WordPress or Wix site to your workspace and push approved drafts straight from SeenandCited as posts or pages — categories, tags, featured image and schema are preserved. You can publish immediately or save as a draft for review in your CMS.

Question 20

What is AI post prompt generation?

Accepted Answer

For every opportunity or content gap, SeenandCited generates a tailored AI post prompt — a structured brief tuned for the target engine, audience and intent. Use it directly in our built-in content generator or paste it into ChatGPT, Claude or your tool of choice to produce content that is materially more likely to be cited.

Question 21

Does SeenandCited support teams and multiple users?

Accepted Answer

Yes. Pro and Agency plans support team seats — invite teammates by email, assign roles, and collaborate across sites and workspaces. Everyone shares the same opportunities, content drafts, publishing connections and reporting, so visibility work stays coordinated.

Question 22

How do I install the SeenandCited tracking snippet?

Accepted Answer

Add one line of HTML to your site’s <head> (or via Google Tag Manager). The snippet starts logging AI crawler hits and AI engine referrals immediately. Step-by-step instructions for popular platforms (WordPress, Webflow, Shopify, Framer, Next.js) are in the install docs.

Question 23

What is the difference between AI crawler tracking and citation tracking?

Accepted Answer

AI crawler tracking shows that AI engines visited your site — useful for confirming your content is being ingested. Citation tracking shows whether your site is actually named as a source in the answers those engines produce. You need both: a site can be heavily crawled but rarely cited, or cited from a single page that punches above its weight.

Question 24

How can I improve my chances of being cited by ChatGPT, Gemini and Perplexity?

Accepted Answer

The fundamentals: allow AI crawlers in robots.txt, publish an llms.txt, use clear Schema.org structured data, write factual content with explicit answers near the top of each page, earn citations on the third-party sources AI engines already trust (directories, reviews, publications), and keep content fresh. SeenandCited’s action plan turns these into a prioritised checklist based on your actual probe data.

Question 25

Does SeenandCited offer historical trend data and reporting?

Accepted Answer

Yes. Citation rate, crawler hits, AEO health score and authority signals are tracked over time so you can see whether changes you make are moving the needle. Downloadable client reports are available on the Agency plan.

Question 26

What kind of support is available?

Accepted Answer

Pro includes standard email support and full access to the documentation. Agency includes priority support with faster response times, onboarding assistance and a direct channel for client-related issues.

Question 27

Is my data secure with SeenandCited?

Accepted Answer

Yes. Data is stored on managed cloud infrastructure with row-level security, encrypted in transit and at rest. The tracking snippet collects no personal data — only AI user-agent hits and referral metadata. You can delete your data and account at any time.

Question 28

How does SeenandCited compare to other AEO and GEO tools?

Accepted Answer

Most AEO/GEO tools focus on either crawler logs or citation probes. SeenandCited combines both, runs probes across five major AI engines, samples for statistical stability, and — uniquely — turns the results into a prioritised authority and content action plan rather than just dashboards. Pricing also undercuts comparable tools (Pro $47/mo vs. typical $89–$540/mo).

Question 29

Is there a free AEO health check I can run without signing up?

Accepted Answer

Yes. The free AEO health check is a no-signup tool that scores your site against 14 technical AEO checks in under a minute. Enter your URL and you'll get a graded report showing what's working, what's blocking AI engines and which fixes will have the biggest impact. Run it any time at /aeo-health-report.

Question 30

Can SeenandCited help me write content that AI engines will cite?

Accepted Answer

Yes. The built-in content generator drafts blog posts, knowledge articles and FAQ entries using prompts purpose-built for Answer Engine Optimization — explicit answers near the top, clean H2/H3 structure, scannable lists, citation-friendly facts and schema-ready output. You can generate from a content gap brief in one click, then edit and publish.

Question 31

Does SeenandCited track my share of voice against competitors?

Accepted Answer

Yes. For every probe, SeenandCited records which domains were cited alongside (or instead of) yours and rolls those up into a share-of-voice view per engine, per probe and per competitor. You can see who is winning AI citations in your space and how that mix is shifting over time.

Question 32

How does the weekly monitoring and action plan work?

Accepted Answer

Probes, crawler logs and AEO health checks re-run on a recurring schedule. Each week SeenandCited compiles what changed — citation rate movements, new competitor citations, fresh crawler activity, health-check regressions — and turns it into a prioritised weekly action plan so you always know the next best thing to work on.

Question 33

What if I'm not the person installing the tracking snippet?

Accepted Answer

Use the built-in developer handoff. From the install screen you can email your developer a ready-to-go brief that includes the one-line snippet, where to paste it, platform-specific instructions (WordPress, Webflow, Shopify, Framer, Next.js, GTM) and a verification step — no back-and-forth required.

SeenandCited FAQ

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